True Dental Success Institute

311: One Geek’s Perspective

clinical hygiene


What’s a new patient? Dentists often talk about how many new patients they get. But, are we all getting the same thing? Numbers geek, Kevin Rossen and I break down the many definitions of new patients on this addition of Metrics Monday.

During our time together Kevin and I discuss:

  • When is a reactivated patient a new patient and why
  • Tracking the number of new patients per provider
  • PPO and FFS offices’ differences in number of new patients and collections per new
  • Number of new patients as it pertains to case acceptance
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