368: Mind Over Muscle
Tim McNamara and I recently shared the stage during the Business Mastery event at the DSN Scottsdale training facility. Business Mastery was a hands on event focused on action and operations manual creation. During this part of the presentation, we shared stories that highlight the importance of creating a rock solid operations manual that will provide a secure foundation for your dental empire.
During the presentation, we discuss:
- How an operations manual can take companies to billions in annual revenue
- An operational manual that will create freedom and culture at the same time
- Building a business that can run without your presence
- The power of having defined processes for everything