True Dental Success Institute

Podcast – Dentalpreneur | with Dr. Mark Costes


385: Backbone of Practice Systemization

clinical hygiene

 

It’s Tactical Tuesday! “Okay, just follow Susie around for a couple days and then you’re on your own.” I think we’ve all been guilty of onboarding new team members this way. The reality is that such a system (or lack of a system) is just not going to cut it. For today’s Tactical Tuesday we’re playing a clip of a keynote presentation I gave in San Diego on bringing your operations manual and onboarding process to life through short training videos.

During the presentation, I discuss:

  • How to add video to your operations manual
  • Pretraining your employees
  • The comprehensive onboarding system

EPISODE RESOURCES




384: Delegation Vs. Abdication

clinical hygiene

 

Shared PracticesToday we have a crossover episode with Dr. Richard Low from the Shared Practices podcast. Richard recently completed a general practice residency and is now working in the Navy as he repays his HPSP scholarship. During his residency, he set out to create a resource that maps out all of the information an associate doctor needs to learn to be ready to jump into practice ownership. Richard, along with his co-host Dr. George Hariri, have done just that with the Shared Practices podcast, and recently I had the pleasure of being featured on their show.

During our time together, we discuss:

  • Delegation vs abdication
  • Building tangible assets
  • How to create a financial residency
  • Target production number for an associate looking to get into ownership
  • Cutting through creative accounting

EPISODE RESOURCES




383: The Partnership Path with Dr. Aaron Nicholas Part 2

clinical hygiene

 

Dr. Aaron NicholasWelcome back to part two with Dr. Aaron Nicholas. During this part of the interview, Dr. Nicholas puts me on the spot with some pointed questions about our time in the Dominican Republic. I really enjoyed my time on this mission trip. Bryce and I have already signed up to return next year because we got so much out of it. During this interview Dr. Nicholas helped me get even more out of the experience by forcing me to ponder on somethings I hadn’t thought
about before.

During our conversation, we discuss:

  • Updates on the ‘scan van’ and getting the CBCT into action
  • Why so many parents want to bring their kids on mission trips in their early teens
  • Seeing a whole different side of my son in the Dominican Republic
  • The joys of giving people who have gone without teeth for decades a full new
    compliment of teeth
  • What it was about this trip that caused it to have such an effect on me

EPISODE RESOURCES




382: The Partnership Path with Dr. Aaron Nicholas Part 1

clinical hygiene

 

My good friend Dr. Aaron Nicholas is back on the show today. Dr. Nicholas may have the record for most appearances on the podcast. One of my favorite aspects of our conversations is his passion for the profession is always so apparent. Our conversation today is no exception as he shows continued excitement in exploring many different facets of the field, persistence in overcoming problems, and optimism for the future.

During our time together, we discuss:

  • The structure and process of bringing on a new partner
  • Expanding your surgical suite
  • The future of digital dentistry
  • How to overcome capacity issues
  • Calibrating and training a new grad

EPISODE RESOURCES




381: The Calculated Expansion Plan with Dr.’s Steve and Kelly Dove Part 2

clinical hygiene

 

Steve and KellyWelcome back to part two with Drs. Steve and Kelly Dove. This power couples continues to bring the value throughout with part of our conversation as get into the nitty gritty of their expansion plan, systems, orchestration of human capital, and onboarding process.

During our time together, we discus:

  • Growing through startups vs acquisitions
  • Requiring and using personality tests for employees
  • Why spending time on the foundation is so important
  • The importance and power of onboarding when growing multiple practices

EPISODE RESOURCES




380: The Calculated Expansion Plan with Dr.’s Steve and Kelly Dove Part 1

clinical hygiene

 

Dental power couple Drs. Steve and Kelly Dove join the show today to discuss their incredible success as multiple practice owners in the Kansas City area. After meeting in dental school, Steve and Kelly graduated in 2012 shortly after tying the knot. They jumped into practice ownership a couple of years after that and have never looked back. Tune in today’s episode to find out how they’ve done it.

During our time together, we discuss:

  • Growing from 300K to 2M in two years
  • Balancing life while trying to grow to 20 practices
  • Personal finance influencers and good vs bad debt
  • Navigating the waters of being a dental couple

EPISODE RESOURCES




379: The Self-Managed Team with Dr. Bryan Stimmler

clinical hygiene

 

Dr. Bryan StimmlerMetrics Monday with blackbelt coach Dr. Bryan Stimmler. Shortly after completing his general practice residency, Bryan opened his practice in the competitive market of Brooklyn, NY. Bryan has been with the mastermind for years and progressed all the way from struggling startup owner to blackbelt coach. Tune in to listen to the wisdom he’s gained along the way and what he is trying to accomplish next quarter.
During our time together, we discuss:

  • Finding success in a startup despite poor demographics (<1:500) through internal
    marketing
  • Calculating how many new patients you need per month to keep a new associate busy
  • What to do if you have holes in your schedule
  • Some tips on getting your supply bill down
  • A bonus system around signing patients up for the membership program
  • Striving to create the self-managed team

EPISODE RESOURCES




378: Special Announcement with my Homies

clinical hygiene

 

The DentalpreneurTune in to hear what the Dental Hacks, Dental Worms and The Dentalpreneur have in store for you!

Enjoy the episode!



377: 5X Growth in 5 Years

clinical hygiene

 

Dr. Gabriel SangalangI recently had the pleasure of catching up with Dr. Gabriel Sangalang at the Dykema DSO conference in Dallas, TX. Dr. Sangalang has maintained his multiple practices in the Orlando area as almost entirely FFS, and is growing quickly through both acquisitions and de novo startups. He has big goals and a proven model- both of which we get into during our conversation.

During our time together, we discuss:

  • Multiple practices with individual vs. group branding
  • The challenges of gaining access to capital
  • Culture control as the main difference between acquisitions and de novo startups
  • Dr. Sangalang’s target acquisition
  • Four pillars to focus on when trying to scale
EPISODE RESOURCES



376: The Amigos take on Dentistry’s Challenges

clinical hygiene

 

The Dental Amigos.Dr. Paul Goodman and Robert Montgomery recently interviewed me on their podcast, The Dental Amigos. Paul is the owner of two dental practices, a speaker, consultant, and practice broker in the Philadelphia area. Many of you may know him from his vibrant Facebook group, Dental Nachos. Robert is an attorney and founded his own firm that specializes in working with dentists on practice sales, lease negotiations, partnership contracts, and much more.

During this crossover episode, we discuss:

  • Recommendations to a D3 and why students should take CE during dental school
  • Unforeseen struggles and challenges of owning multiple practices
  • Thinking about yourself last as a multiple practice owner
  • Progress on the CBCT Sprinter van
EPISODE RESOURCES