True Dental Success Institute

Podcast – Dentalpreneur | with Dr. Mark Costes


352: Street Vendor Sales Skills

clinical hygiene

 

morning routineJoin me during part of my morning routine on my trip to Cabo San Lucas. One piece of my morning practice is to create, and today I did that in the form of a podcast. Listen in as I reflect on an inspiring interaction I had with a very skilled salesman in the open market in downtown Cabo.

During the episode I discuss:

  • The energy of the street market
  • How the struggle to find a bathroom led to the highlight of my trip
  • The application of sales in dentistry
EPISODE RESOURCES



351: DSO’s Done Right

clinical hygiene

 

Brian ColaoDSO guru Brian Colao joins to show today. Brian is a good friend of mine and an attorney at Dykema, where is has seen tons of giant DSO deals. As always, he brought a ton of value in this interview as he clearly explains where DSOs have been, where they are now, and where they are heading.

During our time together, we discuss:

  • The major reasons DSOs were created
  • Why generation 1.0 failed and what’s different about the current DSOs
  • How creating a DSO changes the valuation of your group
  • The consequences of not structuring a DSO correctly from the beginning
  • How much runway is left in this DSO trend
EPISODE RESOURCES



350: The Challenges of Abundance

clinical hygiene

 

successThe trappings of success are real. So, this year I’m breaking 4th of July tradition to instill the values of selflessness and gratitude my oldest son by taking a mission trip to the Dominican Republic. This holiday means so much to me because it reminds me how lucky I am to live in a country full of opportunity.

During this episode, I discuss:

  • My upcoming trip to the Dominican Republic
  • The struggle of teaching children values in the face of abundance
  • Why the 4th of July means so much to me
  • How grateful I am to be a first generation American
EPISODE RESOURCES



349: Calculating the ROI of a New Team Member

clinical hygiene

 

Tactical TuesdayTactical Tuesday! Today we have a quick and actionable clip from one of my key note presentations. This is a small segment of a 12 month masterplan I put together for a case study we unpacked during the key note. Enjoy!

During this episode I discuss:

  • How to calculate the ROI of adding a new team member
  • How to quickly correct a collections deficiency
EPISODE RESOURCES



348: Cultivating Mastership Through Collaboration

clinical hygiene

 

Dr. Coty ShoresMy friend, Dr. Coty Shores, joins me today to talk about the next generation of dentistry. Dr. Shores has been a practicing dentist in Oklahoma since he graduated from the University of Oklahoma in 2012. He now owns his own practice, serves as the education chair and president elect of the Oklahoma Academy of General Dentists, and the educational director of Dental Success Network.

During our time together, we discuss:

  • His role in creating a masters track for the Oklahoma AGD
  • What being the president elect of the Oklahoma AGD entails
  • His 2014 startup
  • The importance of prioritizing tasks and having a morning routine
  • What it is like to be the host of a spear study club
  • His goals as the educational director of DSN
EPISODE RESOURCES



347: Whimsical Whiskey Wednesday

clinical hygiene

 

DSIAshlee, Jake, and I grab some whiskey and the mics for a little DSI merrymaking. Jake bought a house! Ashlee is getting married! Pour yourself a cocktail and listen in as we get caught up on life.

During our time together, we discuss:

  • My future as a clinical dentist
  • Some of the upcoming events scheduled at the DSN training facility
  • Jake’s new house and why Ashlee can’t move in
  • Our new associates and the onboarding process we are putting them through
EPISODE RESOURCES



346: Killing The Paper Monster Part 2

clinical hygiene

 

Dr. Gina DorfmanWelcome back to part two with Dr. Gina Dorfman. In the last episode we covered the beginnings of her career and the genesis of Yapi. Go back and give it a listen if you haven’t already! Today we get into a few specifics solutions Yapi offers and how Dr. Dorfman has been able to accomplish so much in her career without comprising her relationships.

During this part two episode, we discuss:

  • The consent form vault
  • Automated reviews and protecting your practice from negative people
  • The training process of implementing Yapi
  • Prioritizing tasks to get things done
  • Going totally paperless in your practice
EPISODE RESOURCES



345: Killing The Paper Monster Part 1

clinical hygiene

 

Dr. Gina DorfmanDr. Gina Dorfman graduated from USC in 2000 and went on to open her own practice in 2002. Her entrepreneurial spirit led to some rapid growth as she added an associate in each of the following two years. She went on to open another practice in 2006 and launch Yet Another Practice Interface (Yapi) in 2011.

During our time together, we discuss:

  • The difference between knowing how to do it and getting it done
  • Creating a compelling vision to hold your team accountable to your systems
  • The truly paperless office
  • Cultivating the entrepreneurial mindset
  • Some of the solutions Yapi offers
EPISODE RESOURCES



344: How David Crushes Goliath

clinical hygiene

 

Dr. Heimir HallgrimssonToday we have an episode from the archives. I had the pleasure of interviewing the head coach  of the Icelandic national soccer team, Dr. Heimir Hallgrimsson, after their incredible run in Euro 2016. When he is not coaching soccer, Dr. Hallgrimsson is a practicing dentist in his hometown of  Vestmannaeyiar. Throughout our conversation, Dr. Hallgrimsson shares insights from his incredible experiences coaching some of the world’s top athletes through struggles, triumphs, challenges, and life.

During our time together, we discuss:

  • How Iceland has cultivated success in soccer despite its comparatively tiny population
  • The importance of knowing your identity and committing to playing your game
  • The mindset needed to block out poor odds and overcome great challenges
  • How experiences in dentistry have aided his coaching career
  • Similarities and differences of dentistry in Iceland and the US
  • Why focusing on the individual is the trick to leading a truly great team
EPISODE RESOURCES



343: And The Winner Is? DATA

clinical hygiene

 

Metrics Monday: Addison Killeen and Kevin Rossen are on the show this week to take us through the process of calculating cost per procedure. Using a crown as an example, we discuss a couple different methods of calculation and a few decisions that should be influenced by this knowledge.

During our time together, we discuss:

  • Everything that goes into calculating cost per procedure
  • The cost difference between impressions and scanning a crown
  • How an in house milling unit changes the cost of a crown
  • Why a couple more crowns a month outweighs a small increase in cost
EPISODE RESOURCES