Get ’em In, Keep ’em for Life
In part 2 of the Relentless Dentist practice growth series, Dr. David Maloley and I discuss the nuances to getting and retaining new patients.
In this episode we cover:
- The low-tech, low cost method to pre-frame trust before a patient even steps foot in your office
- How to utilize the F.O.R.M. rule to build instant rapport
- The recognition “hack” that will separate you and your practice from anyone else in your patient’s lives
- The inexpensive and easy to implement system to ensuring that your team is handling incoming calls and new patients correctly
***As a reminder, there are still a few spots available for our 50% off preferred pricing for the annual Dental Success Summit 2015 scheduled for March 20-21st in Scottsdale, AZ.
Make sure you check out the venue, the itinerary, and the world-class speakers line-up.
Enjoy the episode and make sure you listen all the way to the end (there’s a special surprise for listeners of the podcast!)
Committed to your Success,
Mark Costes, DDS
Founder, Dental Success Institute
Founder, Horizon Schools of Dental Assisting
Author, Pillars of Dental Success