True Dental Success Institute

Get ’em In, Keep ’em for Life

In part 2 of the Relentless Dentist practice growth series, Dr. David Maloley and I discuss the nuances to getting and retaining new patients.

In this episode we cover:

  • The low-tech, low cost method to pre-frame trust before a patient even steps foot in your office
  • How to utilize the F.O.R.M. rule to build instant rapport
  • The recognition “hack” that will separate you and your practice from anyone else in your patient’s lives
  • The inexpensive and easy to implement system to ensuring that your team is handling incoming calls and new patients correctly

***As a reminder, there are still a few spots available for our 50% off preferred pricing for the annual Dental Success Summit 2015 scheduled for March 20-21st in Scottsdale, AZ.

Make sure you check out the venue, the itinerary, and the world-class speakers line-up.

Click here for Summit Information

Enjoy the episode and make sure you listen all the way to the end (there’s a special surprise for listeners of the podcast!)

Committed to your Success,

Mark Costes, DDS
Founder, Dental Success Institute
Founder, Horizon Schools of Dental Assisting
Author, Pillars of Dental Success

PACE Program Provider

(Visited 39 times, 1 visits today)

2 Responses to “ Get ’em In, Keep ’em for Life ”

  1. Christy M. says:

    Getting and keeping new patients can be hard. You talk about some great stuff in this podcast that should help all practices out. Nice work.

  2. Denise P. says:

    You have some great ideas in this podcast. The way you explain things and how to use the tools provided seem straight forward. Nice work here doctor.