1046: Automate, Delegate, Eliminate

Alastair Macdonald on hiring the right personal assistant

When done well, the personal assistant will help you become a better leader, a better communicator, and a better practice owner. If there was ever a master class in extreme ownership, it’d be hiring a personal assistant. This is because anything that they don’t get done, is your fault. Tune in to hear Alastair unpack this further.

The four tiers:

  • The gopher
  • The personal assistant
  • The executive assistant
  • The chief of staff

EPISODE RESOURCES

1045: Lifetime Patient Value

Today’s show is focused on determining the lifetime value of a patient. It’s an interesting statistic to know for sure, but beyond curiosities it has huge implications on every practice across the country. From strategizing growth plans to evaluating your clinical suite, knowing the lifetime value of a patient in your practice is essential for any sophisticated business owner.

Three things that can move the needle in your practice:

  • More new patients in
  • Greater value per patient
  • Fewer existing patients out

EPISODE RESOURCES

1044: Transitioning to Multiple Practices

Whether or not it is your intention to own multiple practices, the systems and strategies involved are beneficial to practice owners of any size    …Continue Reading…

1043: Your Practice, Your Ethos

It was a honor to be a part of such an amazing event put on by Kiera Dent and Dr. Summer Kassmel. The topic of Dr. Mark Costes’ presentation was how to accomplish your big…Continue Reading…

1042: Growth for Growth’s Sake

It’s been awhile since we’ve had Alastair Macdonald on the podcast. For those of you that don’t know, Alastair is a special advisor to DSI…Continue Reading…

1041: Hiring Winners Pt 2

Given the current struggle so many practice owners have been having around finding and hiring good team members, we are playing a recent presentation…Continue Reading…

1040: Hiring Winners Pt 1

Given the current struggle so many practice owners have been having around finding and hiring good team members, we are playing a recent presentation on how we do it here at DSI. In this episode you’ll hear from our very own Kay Lange and Ashlee Evans-Hirschfeld…..Continue Reading…

1039: Ops Manual Thud Factor W/ Dr. Addison Killeen

Today we are announcing a project that has been in the works for quite some time. Dr. Addison Killeen and Dr. Mark Costes jump on the mics…Continue Reading…

1038: Billing and Coding For Profit PT2

Ericka founded one of the first Dental Administration programs registered with the Private Post Secondary Board of Education….Continue Reading…

1037: Billing and Coding For Profit PT1

Ericka founded one of the first Dental Administration programs registered with the Private Post Secondary Board of Education.    …Continue Reading…