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Part 2 of this excerpt from DSN’s Lady Leaders Webinar Series led by Ashlee Hirschfeld goes into the essential next steps of training billing and insurance personnel. Dr. Summer Kassmel and her team disclose what should be expected beyond the 60-day onboarding and training. These include insurance reverification, coding knowledge, dental terminology and creating claims. They also give tips on when to outsource this department and what mistakes to avoid during training.
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